Website filterfineth.com

Filterfine Technology (Thailand) Co., Ltd. ("Company") owns the website filterfineth.com. The Company is required to process personal data of service users. Therefore, the Company has deemed it necessary to publish this Personal Data Protection Policy to inform about the rights, duties, and various conditions related to the collection, use, and disclosure of personal information. The Company will provide users with this Privacy Policy to acknowledge their rights as service users.

This Privacy Policy applies only to the services provided by the Company and does not apply to applications, services, or other websites that may be connected but are owned and operated by third parties over which the Company has no control. Users are required to agree to and familiarize themselves with the privacy policies for the use of such separate applications, services, or websites.

If a user does not agree to the terms of this Privacy Policy or any other amendments, the Company reserves the right to prohibit or disallow such users from using the Company's services due to the necessity of processing personal data under this policy. By continuing to use the Company's services, users shall be deemed to have accepted this Privacy Policy at all times.

The company may periodically update this Privacy Policy to align with best practices, regulations, and laws relevant to the services provided by the company. The company will notify users of any changes by publishing the revised Privacy Policy. The updated policy shall be effective upon publication by the company.

Characteristics of personal data processed by the Company in the provision of its services

In providing services, the Company collects, gathers, and processes personal data from users accessing the service system, as follows:

The purposes of processing data include: 

• The company deems it necessary to collect, aggregate, and utilize personal data of service users for the provision of services as specified and outlined in the terms and conditions of the company's service offerings. This includes:
  1. Confirming identity and tracking various transactions of service users.
  2. Verifying payment terms and service fees.
  3. Using the data for communication purposes with service users.
• The company finds it necessary to collect and utilize personal data of service users for the purpose of analyzing user interests. This enables us to offer benefits or services tailored to the preferences of the users, thus enhancing the overall service experience and fostering stronger relationships between the company and the service users.
• The company deems it necessary to collect and utilize personal data of service users for the purpose of providing additional support services. This may include contacting users for inquiries, feedback, or comments after service delivery, as well as handling various requests submitted by users.
• The company is required to store personal data of service users to comply with laws and state regulations. This includes tasks such as preparing tax documents, withholding taxes at source, or other legal obligations as mandated by law.

In addition, the company will store and collect personal data of service users for as long as the user remains a service user of the company. The company reserves the right to retain data for an additional period of 3 years after the user terminates the service, for the purpose of protecting and defending the company's rights, unless laws require the company to retain personal data for a longer period.

Disclosure of personal information
To provide services as stipulated in the terms and conditions, the company may be required to disclose personal data of users in the following cases: 

• The company may find it necessary to disclose information to external service providers contracted by the company to assist in supporting the company's services, such as consultants, service contractors, transportation service providers, as well as external service providers who evaluate the company's services, such as Google Analytics. However, the company will only disclose information to the extent necessary.
• The company may disclose by storing your personal data in computer systems used for its services, including setting up servers by itself, Google Cloud Platform.
• The company may disclose information as necessary for the benefit of protecting and defending its rights, or for preventing and investigating misconduct related to the use of the company's services by users, in various capacities. The company will only proceed with such actions as necessary.
• In cases where the company is required by law, court order, or governmental agency directive, the company may be obligated to disclose information to such agencies in order to comply with legal obligations.

Cookies that the company uses to provide services
Cookies are text files stored on a user's computer used to store details of internet usage logs or user behavior when using a service. This is to ensure the efficiency of the company's services to users. The company may need to use various types of cookies for different purposes, as described below. 

• Functionality Cookies: Used to remember choices or settings made by the user on the platform, such as username, language, font, and platform format, to present personalized information to users according to their selected preferences.
• Advertising Cookies: Used to remember your visits and usage patterns as a user of the service, to present products or services related to your interests, and to evaluate the effectiveness of various system functions.
• Strictly Necessary Cookies are a crucial type of cookie for the operation of the company's services. They are essential to ensure that users can access and use the services broadly and securely.

Although the use of cookies is beneficial for enhancing the efficiency and functionality of the company's services, users have the option to delete cookie settings on their browsers. However, users should be aware that such actions may impact the functionality of the company's services to some extent, according to the specified purposes of the cookies.

A guarantee of implementing appropriate data security measures.
The company guarantees to have appropriate security measures in place to prevent unauthorized access, use, alteration, or disclosure of personal data. Additionally, we have established internal policies to define the rights of access and use of personal data by data owners to maintain the confidentiality and security of data. We will periodically review these measures for appropriateness in accordance with relevant laws. 

The rights of data subjects.
The company acknowledges and respects the rights under the law of its users regarding their personal data, which include the following rights: 

• The right to access and request a copy of personal data, including the right to request corrections to ensure that such data is current and accurate.
• The right to receive personal data in a format that is readable and usable by general-purpose tools or devices, including the right to request the transmission or transfer of such data to another data controller.
• The right to object to the processing of personal data.
• The right to request deletion or destruction, or to anonymize personal data when such data is no longer necessary or when the data subject withdraws consent.
• The right to request suspension of the use of personal data in case the data needs to be deleted or when it is no longer necessary.
• The right to withdraw consent for processing the data previously provided by the user.

Users can contact the company to exercise the aforementioned rights, according to the contact details provided by the company, without incurring any charges. The company will consider and notify the user of the outcome of the request within 30 days from the date we receive such request.

Contact

Filterfine (Thailand) Co., Ltd.

Address: 594/11 Haus the Hamburg Village, Hathairat Road, Bangchan, Klongsamwa Bangkok 10510 Thailand.

Email: filterfine@filterfineth.com

Contact: 0-2121-7226

Website: filterfineth.com