Privacy & Security

Privacy PolicyPersonal Data Protection Act (PDPA)

We prioritize the protection of your personal data to build trust and ensure transparency in using our website and services.

Last Updated: January 1, 2025

1
Introduction

Filter Fine (Thailand) Co., Ltd. ("the Company") recognizes the importance of protecting the personal data of our customers and website users. The Company has established this Privacy Policy to clarify details regarding the collection, use, and disclosure of your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) to ensure that your data remains secure.

2
Collection of Personal Data

The Company may collect your personal data as follows:

2.1 Data provided directly by you

  • Identity Data: Name-Surname, National ID Card Number (if necessary for transactions).
  • Contact Data: Address, Telephone Number, Email, Line ID.
  • Work Data: Company Name, Job Title, Department.

2.2 Data collected automatically

  • Website Usage Data (Cookies, IP Address).
  • Browsing history of products and services.
  • Device and Browser information.

3
Purpose of Data Collection and Use

We collect your data for the following purposes:

  • To process orders, deliver products, and provide after-sales services.
  • To respond to inquiries and conduct business communications.
  • To provide news, promotions, or new product information (subject to your consent).
  • To develop and improve the quality of the website and company services.
  • To comply with applicable laws and regulations.

4
Disclosure of Personal Data

The Company will not disclose your personal data to third parties, except in the following cases:

  • Upon receiving your consent.
  • When necessary for contract performance (e.g., providing information to logistics companies).
  • To comply with laws or orders from authorized government agencies.
  • To affiliates or business partners when necessary for providing services to you.

5
Security Measures

The Company maintains appropriate security measures, both technical and administrative, to prevent loss, unauthorized access, use, alteration, modification, or disclosure of personal data. These measures will be reviewed when necessary or when technology changes.

6
Rights of the Data Subject

Under the PDPA, you have the following rights:

  • Right to Access: Request access to and obtain a copy of your personal data.
  • Right to Rectification: Request to correct your data to be accurate and up-to-date.
  • Right to Erasure: Request to delete or destroy your personal data.
  • Right to Restrict Processing: Request to restrict the use of your personal data.
  • Right to Object: Object to the collection, use, or disclosure of your data.
  • Right to Withdraw Consent: Withdraw consent previously given at any time.

7
Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your rights regarding your personal data, please contact:

Data Protection Officer (DPO)

Filter Fine (Thailand) Co., Ltd.

594/11 Haus The Hamburg Village, Hathairat Rd., Bang Chan, Khlong Sam Wa, Bangkok 10510